Resources
In case of emergency, please call 000
Aboriginal Specific Mental Health Support
13 Yarn
The first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torress Strait Islander Crisis Supporter.
Hours:Â 24/7
Phone:Â 13 92 76
Email:Â ysns@vahs.org.au
www.13yarn.org.au/
Domestic and Family Violence
Women’s Safety Services SA
This is a 24-hour statewide service for those who are experiencing, or at risk of, family and domestic violence.
T: 1800 800 098
W:Â womenssafetyservices.com.au
1800 Respect
This is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Phone:Â 1800 737 732
Online chat:Â www.1800respect.org.au/
Daisy App: Daisy is an app developed by 1800RESPECT to connect people experiencing violence or abuse to services in their local area. Daisy can be downloaded for free from iTunes or Google Play.
Safe Steps
For women and children who are victims of family violence web chat support service Monday to Friday 9am until midnight
Phone:Â 1800 015 188
https://kidshelpline.com.au/
Mental Health
Beyond Blue
24/7 service that provide information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Phone:Â 1300 22 4636
Online chat:Â www.beyondblue.org.au/support-service/chat
www.beyondblue.org.au/
Suicide Call Back Service
24/7 Suicide Call Back Service is a free nationwide service providing phone and online counselling to people who are feeling suicidal, are worried about someone or have lost someone to suicide.
Phone:Â 1300 659 467
Online chat:Â www.suicidecallbackservice.org.au/phone-and-online-counselling
www.suicidecallbackservice.org.au
Lifeline
24/7 service anyone in Australia experiencing a personal crisis or thinking about suicide can call or text Lifeline and speak to a trained Crisis Supporter.
Phone: Call 13 11 14 or text 0477 13 11 14
Online chat:Â www.lifeline.org.au/crisis-chat/
www.lifeline.org.au/
Disability
National Disability Abuse and Neglect Hotline
An Australia-wide telephone hotline for reporting abuse and neglect of people with disability.
Hours:Â 9am to 9pm weekdays and 10am to 4pm weekends and public holidays.
Phone:Â 1800 880 052
Email:Â hotline@workfocus.com
www.jobaccess.gov.au/service-providers/making-complaint-and-reporting-abuse-and-neglect
Children and Young People
Australian Childhood Foundation
Counselling for children and young people affected by abuse.
Hours:Â 9am to 9pm weekdays and 10am to 4pm weekends and public holidays.
Phone:Â 1800 176 453
Email:Â support@childhood.org.au
Kids Help Line
24/7 Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
Phone:Â 1800 551 800
Online chat:Â https://kidshelpline.com.au/get-help/webchat-counselling
Email:Â counsellor@kidshelpline.com.au
Men
Mensline Australia
Supports men and boys who are dealing with family and relationship difficulties. 24/7 telephone and online support an information service for Australian men.
Hours:Â 9am – 9pm, seven days a week
Phone:Â 1800 806 292
Dardi Munwurro – Brother to BrotherÂ
The Brother to Brother crisis line provides phone support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons.
Hours: 24/7
Phone: 1800 435 799
Sexual Assault
Yarrow Place Rape and Sexual Assault Service
A 24-hour statewide Crisis Response Service (medical and counselling services for recent sexual assault)Â for anyone who has been sexually assaulted
T: (08) 8226 8777
1800 817 421 (24 hours toll free)
W:Â www.sahealth.sa.gov.au
Legal services
Family Violence Legal Service Aboriginal Corporation (SA)
Freecall:1800 309 912
Ceduna
T: (08) 8625 3800
Port Augusta
T: (08) 8641 2195
Port Lincoln
T: (08) 8683 1896
Aboriginal Legal Rights Movement (ALRM)
T: 8113 3777 (24 hour)
1800 643 222 (Free call)
www.alrm.org.au
Women’s Legal Service (SA)
T: 8231 8929Â
1800 655 037 (Free call)
Advocacy/Complaints services
Commissioner for Aboriginal Children & Young PeopleÂ
The Commissioner is an independent, statutory role that undertakes a range of functions related to Aboriginal children and young people to promote the rights, development and wellbeing of Aboriginal children and young people within South Australia.
Email: CommissionerACYP@sa.gov.auÂ
Phone: (08) 8226 3353
Health and Community Services Complaints Commissioner
Assess and resolve complaints about health and community services in South Australia
Email:Â info@hcscc.sa.gov.au
The Office of the Guardian for Children and Young People
An independent, statutory office that promotes and advocates for the rights and best interests of children and young people in care in South Australia. If you are a child or young person under the guardianship of the Chief Executive, you can also contact the Guardian’s office.
T: 8226 8570 or 1800 275 664
www.gcyp.sa.gov.au
Ombudsman South Australia
The Ombudsman is an independent officer who handles complaints about government.
T: 1800 182 150
www.ombudsman.sa.gov.au
Reporting child abuse and neglect
If you are an adult and you want to report suspected child abuse or neglect, you need to call the Child Abuse Report Line (CARL) on 13 14 78.
Department for Child Protection
If you have a complaint with the Department of Child Protection follow the link below:
Making a complaint | Department for Child Protection
If you need support to make a complain we encourage you to contact the services above at this time. Â Â
